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At-Risk Members Detection

Identify members who may be at risk of churning with a new attendance-based inactivity detection system.

  • At-risk dashboard card — A new card on the dashboard highlights members who haven't checked in within your configured threshold
  • At-risk badge — Members flagged as at-risk display a badge in the members list for quick identification
  • Configurable threshold — Set your own inactivity period (e.g., 14 days, 30 days) under Settings > General
  • Last check-in tracking — The members list now shows each member's last check-in date
  • Smart exclusions — Newly created accounts are excluded from at-risk detection to avoid false positives
AdminMembers