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The Check-In Window Now Works the Same for Every Member

When staff clicked Check in, the result depended on the clock. A member with one booking starting within the hour was checked in to it without a question. A member whose booking was later that day was checked in to open gym. The Check in to window appeared for some members and not for others, with no visible reason.

Staff check-ins no longer guess from the time. The Check in to window now opens whenever the member has a booking today they can check in to, whatever time it starts, or more than one membership they can use. Choose the class, the appointment or Open gym, and nothing is recorded until you confirm. A member with one membership and no booking today is still checked in to open gym straight away.

The kiosk chooses nothing for the member. A booking starting within the hour is no longer preselected, and neither is a class the member has just reserved: it appears under Booked sessions, where they tap it and confirm. A member who reserves tonight's class at midday can no longer check in to it with a single tap.

Read more in the check-in guide.

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